At kinubeauty.uk, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal data.
1. Information We Collect
When you use our website or book a service, we may collect the following information:
Full name
Email address
Telephone number
Billing information
Appointment and booking details
Communications with our customer support team
Technical information such as IP address, browser type, device information, and website usage data collected through cookies and analytics tools.
You are responsible for ensuring that the information you provide is accurate and up to date.
2. How We Use Your Information
Your personal information is used to:
Process and manage service bookings.
Confirm, modify, or cancel appointments.
Process secure payments.
Respond to enquiries and customer support requests.
Improve our website and customer experience.
Prevent fraud and maintain platform security.
Comply with legal and regulatory obligations.
We only use your information where there is a lawful basis to do so.
3. Payment Security
Payments made through our website are processed by trusted third-party payment providers that comply with the Payment Card Industry Data Security Standard (PCI DSS).
We do not store your complete payment card information on our servers. Payment information is encrypted during transmission using Secure Socket Layer (SSL) or equivalent secure encryption technologies.
4. Cookies and Similar Technologies
We use cookies and similar technologies to:
Remember your preferences.
Maintain secure sessions.
Analyse website performance.
Improve user experience.
Prevent fraudulent activity during online payments.
Some cookies may be provided by payment processors such as Stripe to support secure payment processing, authentication, and fraud prevention.
You may manage or disable cookies through your browser settings, although some website features may not function correctly.
5. Sharing Your Information
We do not sell your personal information.
Your information may be shared only when necessary with:
Payment service providers.
Appointment scheduling and booking platforms.
IT and website hosting providers.
Analytics providers.
Government authorities where required by law.
Each third party is required to protect your information appropriately.
6. Data Retention
We retain personal information only for as long as necessary to:
Provide our services.
Maintain appointment history.
Fulfil legal, accounting, and tax obligations.
Resolve disputes and enforce our agreements.
When personal information is no longer required, it will be securely deleted or anonymised.
7. Data Security
We implement appropriate technical and organisational measures designed to protect your personal information against:
Unauthorised access.
Loss or theft.
Misuse.
Alteration.
Disclosure.
Destruction.
While no online system can guarantee absolute security, we continuously maintain reasonable safeguards to protect the information entrusted to us.
8. Your Rights
Subject to applicable law, including the UK General Data Protection Regulation (UK GDPR), you may have the right to:
Access your personal information.
Correct inaccurate information.
Request deletion of your information.
Restrict or object to certain processing.
Withdraw consent where processing is based on consent.
Request data portability where applicable.
Lodge a complaint with the appropriate supervisory authority.
We will respond to valid requests within the time required by applicable law.
9. Children’s Privacy
Our services are not intended for individuals under the age required by applicable law to independently use our services.
We do not knowingly collect personal information from children without appropriate parental or legal guardian consent.
10. Third-Party Services
Our website may contain links to third-party websites or integrate third-party booking or payment services.
We are not responsible for the privacy practices of external websites. We encourage users to review the privacy policies of those third parties before providing personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our services.
The latest version will always be published on this website.
12. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email: info@kinubeauty.uk
Phone: +44 7888888866
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