You can book a service through our website by selecting your preferred appointment option and completing the booking process. Once your booking is confirmed, you will receive a confirmation email with your appointment details.
2. Do I need to pay in advance?
Depending on the service selected, payment may be required at the time of booking or at the appointment. Available payment methods will be displayed during checkout.
3. Can I change or cancel my appointment?
Yes. If you need to modify or cancel your appointment, please contact us as soon as possible. All requests are subject to availability and our Refund Policy.
4. Do you offer mobile services?
Yes. Selected services may be available at your preferred location where mobile appointments are supported. Availability depends on your location and scheduling.
5. Which areas do you serve?
Our service coverage may vary depending on the appointment type and your location. Please contact us before booking if you are unsure whether your area is covered.
6. What happens if I am late for my appointment?
If you arrive late or are unavailable at the agreed appointment time, the appointment may need to be shortened, rescheduled, or cancelled depending on availability.
7. What should I do before my appointment?
Please ensure the appointment location is accessible and provide any relevant information that may help us deliver your service safely and efficiently. Following any preparation instructions provided before your appointment is recommended.
8. What if I need to report an issue after my appointment?
If you have any concerns regarding your completed service, please contact us as soon as possible. We will review your feedback and work with you to find an appropriate solution.
9. How is my personal information protected?
We handle your personal information in accordance with our Privacy Policy. Your data is protected using appropriate security measures and is only used for purposes related to your booking, payment, and customer support.
10. Which payment methods do you accept?
We accept major payment methods available through our secure payment providers. Available payment options will be displayed during checkout.
11. Do you offer subscriptions or recurring memberships?
No. All services are provided as one-time bookings. We do not charge recurring fees, automatic renewals, or subscription payments.
12. How can I contact customer support?
If you have any questions before or after your appointment, please contact us using the details below.
Email: info@kinubeauty.uk
Phone: +44 7888888866
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